Double Brothers Motorsports (DBM)

Welcome to Double Brothers Motorsports (“DBM”, “we”, “our”, or “us”). These Terms of Use govern your access to and use of our website, products, services, and related platforms.

By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Use. If you do not agree with these terms, please discontinue use of this website immediately.

1. Website Use

This website is intended for lawful use by individuals seeking information about, browsing, or purchasing motorcycle parts, accessories, and related products offered by DBM.

You agree not to:

• misuse the website,
• attempt unauthorized access,
• interfere with website functionality,
• use automated systems to extract data,
• upload malicious code or harmful content,
• impersonate another individual or entity.

DBM reserves the right to restrict or terminate access to users who violate these terms.

2. Product Information & Accuracy

DBM strives to ensure all product descriptions, specifications, images, compatibility information, pricing, and availability displayed on the website are accurate and up to date.

However:

• product images are for illustration purposes only,
• actual products may differ slightly due to manufacturer updates,
• specifications may change without prior notice,
• color appearance may vary depending on screen settings.

DBM does not guarantee that all website content will always be error-free, complete, or current.

We reserve the right to correct errors, inaccuracies, omissions, or update information at any time without prior notice.

3. Product Compatibility Responsibility

Customers are responsible for ensuring product compatibility with their motorcycle before placing an order.

While DBM may provide compatibility guidance or assistance, final responsibility remains with the customer to confirm:

• motorcycle make,
• model,
• manufacturing year,
• regional specifications,
• aftermarket modifications,
• wiring compatibility,
• installation requirements.

DBM shall not be held responsible for incompatibility issues resulting from:

• incorrect customer information,
• modified motorcycles,
• regional specification differences,
• installation mistakes,
• assumptions made without verification.

Customers are encouraged to contact DBM directly if compatibility clarification is required prior to purchase.

4. Orders & Acceptance

All orders placed through the website are subject to acceptance and availability.

DBM reserves the right to:

• refuse or cancel orders,
• limit quantities purchased,
• reject suspicious transactions,
• cancel orders containing pricing errors,
• request additional verification before processing.

An order confirmation does not constitute final acceptance until payment verification and stock confirmation have been completed.

5. Pricing & Payment

All prices displayed are subject to change without prior notice.

Prices may vary due to:

• supplier price adjustments,
• currency exchange fluctuations,
• promotional campaigns,
• inventory updates.

Payments must be completed successfully before order processing begins.

DBM reserves the right to cancel transactions involving:

• pricing inaccuracies,
• technical system errors,
• suspected fraudulent activity,
• unauthorized payment methods.

6. Shipping & Delivery

Estimated delivery timelines are provided for reference only and are not guaranteed.

Delivery delays may occur due to:

• courier disruptions,
• customs clearance,
• weather conditions,
• public holidays,
• supplier delays,
• unforeseen operational circumstances.

Customers are responsible for ensuring shipping information is accurate during checkout.

DBM shall not be liable for:

• courier-related delays,
• failed deliveries caused by incorrect addresses,
• additional customs charges,
• import duties or taxes imposed by authorities.

Risk of loss or damage transfers to the customer upon handover to the shipping provider.

7. Installation & Product Usage

Certain motorcycle parts and performance products require professional installation.

DBM strongly recommends installation by qualified technicians or workshops, particularly for:

• electrical components,
• lighting systems,
• brake systems,
• suspension upgrades,
• performance modifications.

DBM shall not be liable for:

• improper installation,
• wiring damage,
• motorcycle malfunction,
• accidents,
• injuries,
• property damage,
• loss resulting from misuse or incorrect installation.

Customers assume full responsibility for the installation and usage of purchased products.

8. Warranty Policy

Warranty coverage applies only to eligible products and manufacturing defects, subject to supplier and manufacturer terms.

Warranty does not cover:

• wear and tear,
• misuse,
• improper installation,
• accidents,
• unauthorized modification,
• racing or track-related damage,
• cosmetic damage caused after installation.

Warranty approval may require:

• proof of purchase,
• installation evidence,
• product inspection,
• supplier evaluation.

DBM reserves the right to determine warranty eligibility based on supplier guidelines and inspection findings.

9. Returns & Exchanges

Returns and exchanges may be accepted subject to approval and compliance with DBM return conditions.

Returned products must:

• remain unused,
• be in original packaging,
• include all accessories and documentation,
• not show signs of installation or damage.

DBM reserves the right to reject returns that do not meet return requirements.

Shipping costs related to returns or exchanges may be borne by the customer unless otherwise stated.

Custom-order, clearance, electrical, or special-order items may not be eligible for return or exchange.

10. Intellectual Property

All website content, including but not limited to:

• logos,
• graphics,
• product images,
• videos,
• text,
• branding,
• design elements,
• downloadable materials,

are the property of Double Brothers Motorsports or their respective owners unless otherwise stated.

Unauthorized copying, reproduction, distribution, modification, or commercial use of website materials is strictly prohibited without written permission.

11. User Content & Reviews

Customers submitting reviews, comments, feedback, or media content grant DBM the right to use, reproduce, display, and publish such content for marketing or operational purposes.

DBM reserves the right to remove content deemed:

• offensive,
• misleading,
• abusive,
• defamatory,
• spam-related,
• inappropriate.

12. Third-Party Links

This website may contain links to third-party platforms, social media pages, payment providers, or external services.

DBM is not responsible for:

• third-party content,
• policies,
• security practices,
• transactions,
• website availability.

Access to third-party platforms is at the user’s own risk.

13. Limitation of Liability

To the fullest extent permitted by law, DBM shall not be liable for:

• indirect damages,
• consequential losses,
• loss of profits,
• business interruption,
• vehicle damage,
• personal injury,
• installation-related failures,
• data loss,
• delays arising from website or product usage.

Customers acknowledge that motorcycle modification and installation activities carry inherent risks.

Use of products purchased from DBM is undertaken at the customer’s own discretion and responsibility.

14. Website Availability

DBM does not guarantee uninterrupted or error-free website operation.

The website may occasionally be unavailable due to:

• maintenance,
• server issues,
• technical updates,
• security incidents,
• external disruptions.

DBM reserves the right to modify, suspend, or discontinue website functionality without prior notice.

15. Privacy

Customer information collected through this website is handled in accordance with our Privacy Policy.

By using this website, you consent to the collection and use of information as outlined in the Privacy Policy.

16. Amendments to Terms

DBM reserves the right to modify or update these Terms of Use at any time without prior notice.

Changes become effective immediately upon publication on the website.

Continued use of the website following updates constitutes acceptance of the revised Terms of Use.

17. Governing Law

These Terms of Use shall be governed and interpreted in accordance with the laws applicable in Malaysia.

Any disputes arising in connection with these terms shall be subject to the jurisdiction of the relevant courts of Malaysia.

18. Contact Information

For enquiries regarding these Terms of Use, customers may contact DBM through our official communication channels listed on the website.